Frequently Asked Questions

Finding your case

How do I choose the right phone model?

Check the exact model name in your phone settings, then use the Phone Brand and Phone Model filters. A case for a Pro model will not necessarily fit a Pro Max, Plus or Ultra model.

How can I shop by brand or colour?

Open Shop All Cases and use the Case Brand, Case Model and Color filters. Available colours are shown on each product page.

Are all cases MagSafe compatible?

No. MagSafe compatibility is shown in the product title or description when applicable. Check the listing for the exact case before purchasing.

What do you sell?

We focus exclusively on phone cases. You can browse designs from AULUMU, BLUEO, BRABUS, COGURE, MOPAL, NIMMY and XO.

Orders & delivery

Where do orders ship from?

Orders are dispatched from Türkiye to customers in the United States and Germany. Shipping options and charges are shown at checkout.

How do I contact you about my order?

Use our contact form or email maskkalkan@gmail.com, including your order number.

Can I request a return?

Please see our Refund Policy for the applicable conditions and contact us before sending a return.