Shipping policy

Shipping from Türkiye

Mask Kalkan dispatches orders from Türkiye to customers in the United States and Germany.

Available shipping methods and shipping charges are displayed at checkout. Any taxes or import charges collected by our store are also displayed at checkout. Please review the final total before paying.

Delivery times depend on the destination, carrier and customs processing. If you need an estimate for your address, contact maskkalkan@gmail.com before ordering.

Please provide an accurate delivery address and phone number. For questions about an existing order, include your order number when contacting us.

If your item arrives damaged, defective or incorrect, contact us promptly with your order number and photos of the issue.

For return instructions, read our 14-day Refund Policy.